Legal

Terms of Service

Last updated: March 13, 2026

These terms are written in plain language so they're easy to understand. If you have any questions, please email us at support@kinpulse.com and we'll be happy to help.

1. What is KinPulse?

KinPulse is a wellness check-in service that helps seniors share how they're feeling with their family members. Seniors complete short daily check-ins (how they're feeling, how they slept, their appetite, and activity level), and family members can view trends and receive alerts on a private dashboard.

KinPulse is not a medical device and is not intended to replace medical care. It is a communication and wellness awareness tool only.

2. Who Can Use KinPulse

You must be at least 18 years old to create an account. If you are helping a senior family member sign up, you may create an account on their behalf with their knowledge and consent.

3. Your Account

When you sign up, you agree to:

4. What You Agree Not to Do

You agree not to:

5. Family Connections

When a senior invites family members (or a family member invites a senior), both parties consent to share wellness data within that connection. Family members can view check-in history, mood trends, and wellness scores for seniors who have accepted their invitation.

A senior can remove a family connection at any time by contacting us at support@kinpulse.com.

6. Free Service

KinPulse is currently free to use. We may introduce paid features in the future, and we will give you clear notice before any charges apply.

7. Privacy

We take your privacy seriously. Please read our Privacy Policy to understand how we collect, use, and protect your information.

8. No Medical Advice

KinPulse does not provide medical advice, diagnosis, or treatment. The information shared through check-ins is for personal awareness and family communication only. If you are concerned about someone's health, please contact a medical professional or emergency services.

9. Changes to These Terms

We may update these terms from time to time. When we do, we will update the "Last updated" date at the top of this page. If we make significant changes, we will notify you by email. Continuing to use KinPulse after changes means you accept the new terms.

10. Stopping Use

You can stop using KinPulse at any time. To delete your account and all your data, email us at support@kinpulse.com. We will process your request within 30 days.

11. Our Responsibility

We work hard to keep KinPulse running reliably, but we cannot guarantee the service will always be available without interruption. KinPulse is provided "as is" and we are not responsible for any indirect losses that result from your use of the service.

12. Governing Law

These terms are governed by the laws of Ontario, Canada.

Questions?

If you have any questions about these Terms of Service, we're here to help.

📧 Email: support@kinpulse.com

🏠 Based in Toronto, Ontario, Canada